For fertilization, weed control, and mowing companies leaving Service Assistant 5Switching from RealGreen, done for you, in a night.
You didn't choose your last two migrations. RealGreen moved you to Service Assistant 5 in 2024 and shut down Mobile Live on July 31, 202613, 3. This one you choose. Give us access to Service Assistant 5 and our team rebuilds your programs, rounds, price charts, prepay balances, and condition codes overnight, at no fee, then runs both systems side by side for up to two weeks.
- Programs and rounds become programs and rounds, priced from the measured lawn.
- Prepay balances carry over and bill $0 at completion until they're used.
- Planned around your renewal notice window.
A 20-minute call to see if Shortcut fits how you run. Running 1–2 crews? Start a free trial
Every claim about RealGreen here was checked on . Sources below.
What comes with you
Your whole book, rebuilt.
| Feature | In Service Assistant 5 | In Shortcut |
|---|---|---|
| Customers | Customers and properties | Customers, multi-property, with tags and custom fields |
| Measurements | Property measurements | Property boundaries and treated areas, with auto-measure on new leads, included |
| Programs | Programs and rounds | Programs with seasonal or interval rounds. Due rounds sit in the Unscheduled pool as past due, due soon, or due later; lasso on the map and schedule in bulk |
| Pricing | Price charts | Services priced by square-foot tier, flat, hour, or man-hour |
| Prepay | Prepay balances | Prepay invoices that cover named services and bill $0 at completion |
| Condition codes | Condition codes | Service add-ons and customer tags, so techs still flag what they see and the office still sells from it |
| Money | Invoices and payment history | Invoices and payments, with A/R aging and three measures of revenue |
| People | Crews, techs, and applicator licenses | Teams and users, free, with the applicator license stamped on each record |
| Messages | Automated Marketing Assistant letters and notifications | Automations: day-before reminders, overdue recovery, estimate follow-up, review requests, and a builder for the rest |
What doesn't
Three things, and what we do about each.
- Saved card data. WorkWave Payments does not hand over card tokens; an independent review of the terms reports a per-token migration charge and a fee to leave WorkWave Payments14. Shortcut re-enrolls autopay with a pay link and a saved-card prompt on the first invoice, and lists who has not re-enrolled yet. Payments run on your own Stripe account from then on: cards, Apple Pay, Google Pay, pay-by-text, ACH, card-by-phone, late fees, fee pass-through.
- Printed mail. RealGreen runs an in-house mail house for prepay letters, renewal letters, and postcards. Shortcut prints a day's leave-behind invoices from Dispatch and sends everything else by email and text, and a bulk price change exports a mailing list for customers without an email.
- Saved custom reports. Shortcut's reports are fixed views that each answer one question and say how they measure it. Your saved report selections in SA5 are not imported; on the walkthrough we match each one to a view.
Switching from RealGreen
We do the switch. Give us access, and we do the rest.
Our team rebuilds your customers, properties and measurements, programs and rounds, price charts, prepay balances, invoices, payment history, employees, and automations overnight, then walks you through the result. Your condition-code library becomes service add-ons and tags. No fee.
- Day 020-minute call. We see if Shortcut fits. If it does, you give us access to your current software.
- That nightMigrated overnight. You sleep.
- Up to 2 weeksShadow. Both systems run side by side. You review and approve.
- Cutover MondayYour crews open Shortcut. We're on the phone for the first 8 hours.
Start before your renewal notice window. Reported terms give you 30 days after termination to take your data, and only once every fee is paid14. Tell us your renewal date and we schedule the overnight so the side-by-side period ends two weeks before the notice window.
What it costs
Nothing to switch.
Migration, onboarding, and support carry no fee.
After that: $180 per crew per month, or $144 billed yearly, with measurement, routing, the customer portal, automations, chemical records, the crew app, and unlimited users included. Everything RealGreen sells as a module is in the price. The whole bill, next to RealGreen's terms.
Watch · 1:46
A Tuesday on Shortcut, next to RealGreen.
Two minutes, start to finish: the same day your office runs today, run on Shortcut. Everything below is the long version, with sources.
A 20-minute call to see if Shortcut fits how you run.
Why operators leave
What changed, not what you chose.
RealGreen customers stayed for routing, programs and rounds, and a product that does everything. Many have been on it ten to thirty years. What changed is what they describe leaving over, and each line links to where it came from.
- Someone who answers. 2026 reviewers describe account managers they could not reach and ticket queues13. Shortcut's support is the team that built it, same day, with a direct line to the founder.
- An app crews will open. RealGreen Mobile 2.0, the app every field tech was moved to in July 2026, sits at 1.5 stars on the App Store and 1.6 on Google Play, with reviews describing daily reinstalls1, 2, 3. Shortcut's crew app queues every start, photo, note, finish, and clock punch offline and replays them in order when the truck is back in service.
- A bill with nothing added. Reported terms include one-time initial fees, metered users, a separate Measurement Assistant subscription, early-termination fees even for dropping a module, and a $500 fee to leave WorkWave Payments14, 11. Shortcut is one price per crew with everything in it.
- One job across several days. The one con in a February 2026 five-star review13. On Shortcut, man-hour jobs span workdays, crews request another day from the field, and installs run as Projects with phases.
- Customers who can text back. RealGreen's texting is outbound only, with two-way listed as coming on its own page6. Shortcut's shared inbox is two-way, with STOP handling built in.
When you have an issue
A real person, same day.
Every Shortcut customer gets a direct line to our team, including me. The same people who moved your data answer you, same day, every day. If you've spent a week waiting on a ticket, you already know why that matters.
Chance Heath, founder
Switching from RealGreen, answered.
What a RealGreen customer asks on the first call, in plain words.
How do I get my data out of RealGreen?
Give Shortcut access to Service Assistant 5 and we export and rebuild customers, properties and measurements, programs and rounds, price charts, prepay balances, invoices, and payment history overnight, at no fee. Start before your renewal notice window: reported terms give you 30 days after termination to take your data, and only once every fee is paid.
Do my programs and rounds come across?
Yes. Seasonal and interval programs with round templates, each round priced from the measured lawn. Due rounds sit in an Unscheduled pool as past due, due soon, or due later, and Needs attention flags any chemical round that is due with nothing scheduled.
What happens to prepay balances?
They carry over as prepay invoices that cover the named services and bill $0 at completion until the balance is used.
What happens to my condition codes?
They become service add-ons and customer tags. Techs add notes, photos, and priced add-ons from the field, and estimates carry optional lines the customer accepts online.
Will my customers' saved cards move?
No processor hands over card data. Shortcut re-enrolls autopay with a pay link and a saved-card prompt on the first invoice, and lists who has not re-enrolled yet.
Does the crew app work offline?
Starting a stop, photos, notes, finishing, skipping, chemical records, and the time clock all queue offline and replay in order when the truck is back in service.
Do my application records stay compliant?
Each completed stop snapshots the product and EPA number, planned versus actual with variance approval, the weather at the truck's GPS point, and the applicator license, and the finish is blocked until the record is complete. The filing export refuses gaps.
Can I keep RealGreen running while I check Shortcut?
Yes, for up to two weeks, side by side. Nothing in Service Assistant 5 changes until your crews switch.
When should I give RealGreen notice?
After the side-by-side period and before your renewal notice window. Reported terms describe a 12-month non-cancelable default, auto-renewal with 30 days' notice, and early-termination fees. Read your own order form; terms vary. Bring your renewal date to the call.
Does Shortcut work with QuickBooks?
QuickBooks Online syncs customers, services, invoices, payments, refunds, and credits automatically. QuickBooks Desktop is supported as a custom configuration set up with you on the walkthrough.
Does it cost anything to switch?
No. After that, $180 per crew per month, everything included, no contract.
Bring your renewal date.
Book 20 minutes with the team that built Shortcut. We'll tell you straight whether Shortcut fits, and if it does, we schedule the overnight so your side-by-side period ends two weeks before RealGreen's notice window.
- 1Tell us about your business. Name, crews, what you run today. Thirty seconds.
- 2Pick a time. Chance's calendar opens right here, with your details already filled in.
- 3See it work. Twenty minutes, live, with the team that built it. We'll show you the board and tell you straight if it fits.
Rather skip the form? Open the calendar. Running 1 or 2 crews? Start a 14-day free trial, no card.
Sources
- 1RealGreen Mobile on the App Store checked
- 2RealGreen Mobile on Google Play checked
- 3RealGreen Mobile 2.0 updates checked
- 6RealGreen customer communications checked
- 11Measurement Assistant · its subscription plans checked
- 13Capterra reviews · Software Advice reviews, 2024 to 2026 checked
- 14Independent review of RealGreen pricing and terms, August 2026 checked