RealGreen moved you onto Service Assistant 5 in 2024 and shut down Mobile Live on July 31, 2026. Shortcut runs spraying, mowing, and installs on one dispatch board, at one flat price, with a team that answers the same day, and we move your book over in a night at no fee.13, 3
A 20-minute call to see if Shortcut fits how you run.
Every claim about RealGreen here was checked on . Sources below.
Price and contract
Reported: one-time initial fees and a 12-month non-cancelable default.14
Two-way texting
Two-way is "coming" on RealGreen's own page.6
One job, several days
The one con in a February 2026 five-star review.13
Dated, sourced
No adjectives. Each line links to where it came from, so you can check it yourself.
Real Green Systems is acquired by WorkWave, itself owned by private equity. Long-time customers date the change in support to this point.
WorkWave newsroom; Capterra and Software Advice reviews13
Customers are moved from Service Assistant 4 to Service Assistant 5. Reviewers report losing letterhead emails, email attachments, and saved report selections in the move.
Capterra reviews, Feb 2025 and Nov 202413
Customer Notifications launch: pre-service, post-service, welcome, and payment reminders by email and SMS, for SA5 only. Texting is outbound only. Two-way texting is listed as coming.
WorkWave press release12; RealGreen customer communications page6
Mobile Live shuts down. Every field tech is moved to RealGreen Mobile 2.0 in peak season. Emailing invoices from the app was removed in April and restored in version 2.17 on July 30.
RealGreen Mobile update notes3; the 2.17 release4; App Store reviews1
Account managers unreachable, ticket queues, a customer billed after cancelling Mobile Live three times, and a reviewer charged per outgoing email. A February 2026 five-star review from a 51-200 person company still lists one con: you cannot schedule one job across several days.
Software Advice reviews, May and March 2026; Capterra, Feb 202613
Reported terms: a 12-month non-cancelable default, auto-renewal with 30 days' notice, early-termination fees even for dropping a module, a $500 fee to leave WorkWave Payments, $3,000 per card-token migration, renewal increases of up to 5% without notice, and a 30-day data window after termination that is conditional on all fees being paid.
Independent review of WorkWave's terms, August 202614. Read your own order form; terms vary.
WorkWave announced WAIve and Wavelytics in January and February 2026. As of July 2026 neither was generally available to RealGreen customers.
PR Newswire15; third-party coverage
Side by side
RealGreen cells come from its public pages, release notes, and verified reviews as of October 2, 2026.
| Feature | Shortcut | RealGreen (Service Assistant 5) |
|---|---|---|
| Price and support | ||
| Price and contract | $180 per crew per month, flat. Unlimited users, every feature. No implementation fee. No contract. | Quote only. Base plus user-based fees, paid modules, and one-time initial fees. 12-month non-cancelable term, fees to reduce or leave.14, 11 |
| Support | The team that built it, same day. A direct line to the founder. | Ticket queue. 2026 reviewers could not reach their account manager.13 |
| Dispatch and routing | ||
| Dispatch board | One board for every crew. Drag, bulk reschedule, undo, AI "fix today" and "balance crews" with a preview you apply, one-click customer updates by text. | Routes built in Dynamic Routing, worked in separate SA5 screens. Reviewers call it "clicky."5, 13 |
| One job over several days | Yes. Man-hour jobs span workdays. Crews request another day from the field. Installs run as Projects with phases. | No. Named as the top con in a February 2026 five-star review.13 |
| Routing constraints | Fleet or single-crew optimization with preview, apply, and undo. Standing route order per weekday. | Dynamic Routing honors customer time windows, tech certifications, vehicle capacity, revenue targets, and hours.5 |
| Spraying | ||
| Programs and rounds | Seasonal and interval programs with round templates, each round priced from the measured lawn. Due rounds sit in an Unscheduled pool as past due, due soon, or due later. Lasso on the map, schedule in bulk. | Programs, rounds pulled from a pool by date window. |
| Application records | Product and EPA number snapshotted at completion, planned vs actual with variance approval, weather pulled at the truck's GPS point, applicator license stamped, finish blocked until the record is complete, filing export that refuses gaps. | Production data and condition codes. Chemical tracking in the mobile app. |
| Property measurement | Auto-measure from parcel data and imagery, editable zones, square-foot pricing tiers. Included. | Measurement Assistant. Sold as a separate subscription, tiered by volume and licenses.11 |
| Crew app | ||
| Crew app | Start with GPS, photos, notes, finish, skip, and the time clock queue offline and replay in order when the truck is back in service. | RealGreen Mobile 2.0, rated 1.5 and 1.6 stars. Offline is marketed; reviewers report crashes and daily reinstalls.1, 2 |
| Live truck tracking | GPS stamped at every start and clock punch. | Live truck tracking in the mobile app. |
| Customers | ||
| Two-way texting | Shared team inbox with STOP handling, live today. | Outbound only. Two-way "coming" in a Communication Center. You register 10DLC yourself.6 |
| Reminders and reviews | Day-before reminders by text and email on by default. Review requests to Google, Facebook, or Yelp with a private feedback path. | Pre-service and post-service notifications since March 2025. Review generation.12 |
| Condition codes and after-service upsell | Techs add notes, photos, and priced add-ons from the field. Estimates carry optional lines the customer accepts online. | Techs tag conditions on the stop. An after-service email recommends a priced service. The customer adds it in the portal.9, 7 |
| Call log and lead source | Lead intake form, pipeline stages, estimate follow-up automations. | Call log with outcomes and follow-ups. Lead source by revenue. |
| Installs | ||
| Installs and enhancements | Estimate with a cost build-up and live margin, deposit before scheduling, change orders and "authorize now, price later" from the field, milestone invoices released on office review, punch list, warranty lane. | Work orders in the mobile app. No cost build-up, deposits, change orders, or progress billing. |
| Money | ||
| Payments | Stripe. Apple Pay, Google Pay, pay-by-text, AutoPay, ACH, card-by-phone, late fees, fee pass-through. Your Stripe account, your tokens. | WorkWave Payments with surcharging. $500 reported exit fee.14 |
| Bulk price increase | Four-step flow with an effective date, consolidated notices by email, and a mailing list export for customers without one. | Per price chart, with letters through RealGreen's mail house. |
| Prepay discounts and installment plans | Prepay invoices that cover named services and bill $0 at completion. | Prepay with discount, installment billing, portal sign-up. Printing installments is a seven-step manual run.10 |
| Printed and mailed invoices, statements, letters | Print a day's leave-behind invoices from Dispatch. Email and text for everything else. | In-house direct mail for prepay letters, renewal letters, postcards, and invoices. |
| QuickBooks | Customers, items, invoices, payments, refunds, credits, and Stripe fees pushed to QuickBooks Online with mapping and a reconciliation check. QuickBooks Desktop works too. | Manual IIF export of summarized journal entries. No per-customer invoices. Capterra rates it 2.0.13 |
| Profitability reporting | Job costing per visit, crew scoreboard with revenue and square feet per hour, A/R aging, estimate conversion, costs dashboard, reports emailed on a schedule. | 130+ canned reports. Custom report saves lost in SA5. Wavelytics not yet available.13, 15 |
RealGreen cells reflect its public pages, release notes, and verified reviews as of October 2, 2026. Store ratings change; the sources at the bottom of this page are the ones we used.
The whole book
Most RealGreen customers added mowing, cleanups, or installs years ago and heard "we're not an accounting software" when they asked for help. Shortcut runs all four kinds of work on one board.
Recurring visits at any frequency, with skip, pause, and a standing route order.
Programs with seasonal rounds, each stop writing a record you can file.
Projects on the same board: estimate with a cost build-up, then budget, actuals, and billing.
A service that fires when it snows, dispatched from the same Snow filter.
Switching from RealGreen
Our team rebuilds your customers, properties and measurements, programs and rounds, price charts, prepay balances, invoices, payment history, employees, and automations overnight, then walks you through the result. Your condition-code library becomes service add-ons and tags. No fee.
Start before your renewal notice window. Reported terms give you 30 days after termination to take your data, and only once every fee is paid.14 Tell us your renewal date and we schedule the overnight so the shadow period ends two weeks before it.
$180per crew
per month
Save 20%Pay yearly: $144 per crew per month. That's $432 back per crew, every year.
RealGreen publishes no prices. Its terms here come from its master agreement as reported in August 2026; your order form governs.
When you have an issue
Every Shortcut customer gets a direct line to our team, including me. The same people who moved your data answer you, same day, every day. If you've spent a week waiting on a ticket, you already know why that matters.
Chance Heath, founder
Early access
Shortcut's AI agents take over the office work that buries you in season: chasing invoices, rain-day reshuffles, estimate follow-ups, the phone. Each one drafts the work, you approve it, and it earns more autonomy one task at a time.
Now in early access, for a fraction of what an office hire costs. WorkWave announced its AI in early 2026; RealGreen customers were still waiting for it in July.15
Request early access| Role | Drafts | You | Autonomy earned |
|---|---|---|---|
| AR clerkOverdue follow-ups, payment plans | The reminder | You send | Per customer tier |
| Rain-day dispatcherProposes the re-sequence | The move | You confirm | Under 20 jobs |
| Estimate follow-upUnanswered proposals | The nudge | You send | Under $500 |
| PhoneAnswers, books, takes messages | The transcript | You call back | Scheduling only |
The autonomy column is illustrative. Thresholds are set per account, per action type.
What a RealGreen customer asks on the first call, in plain words.
Yes, including companies that run spraying alongside mowing, maintenance, or installs. Shortcut has custom chemical programs with seasonal rounds, a due-window pool in Dispatch, and an application record written as each stop is finished.
RealGreen does not publish pricing. Third-party reviews report a base subscription plus user-based fees, one-time initial fees, a separate subscription for Measurement Assistant, and a 12-month non-cancelable term. Shortcut is $180 per crew per month, or $144 billed yearly, with unlimited users, every feature included, no implementation fee, and no contract.
Give Shortcut access to Service Assistant 5 and we export and rebuild customers, properties and measurements, programs and rounds, price charts, prepay balances, invoices, and payment history overnight, at no fee. Start before your renewal notice window: reported terms give you 30 days after termination to take your data, and only once every fee is paid.
Starting a stop, photos, notes, finishing, skipping, and the time clock all queue offline and replay in order when the truck is back in service.
Yes, QuickBooks Online and QuickBooks Desktop. Shortcut pushes customers, items, invoices, payments, refunds, credit memos, and Stripe fees to QuickBooks Online with account mapping and a reconciliation check. RealGreen's QuickBooks support is a manual IIF export of summarized journal entries with no per-customer detail.
Yes. Man-hour jobs span workdays, crews can request another workday from the field, and installs run as Projects with deposits, change orders, and milestone billing on the same Dispatch board as your routes.
Shortcut optimizes one crew or the whole fleet with a preview you apply or undo, keeps a standing route order per weekday, and lets you lasso stops on the map.
Book 20 minutes with the team that built Shortcut. We'll tell you straight whether Shortcut fits, and if it does, we schedule the overnight so your shadow period ends two weeks before RealGreen's notice window.
Rather skip the form? Open the calendar.